This article discusses how txtsignal’s SMS platform modernizes jury communication for courts. The platform highlights several key improvements over traditional voice message systems.
Main Benefits
The platform eliminates tedious voice recording processes. Court clerks can compose messages on any device and schedule delivery instantly. This streamlines notifications about jury dates, dismissals, and reporting requirements.
Notably, 85% of jurors elect to receive text messages, and the system uses keyword-based signup to eliminate manual data entry. Jurors text a designated keyword to join communication lists directly from their phones.
Security and Compliance
The service employs banking-level encryption for all sessions. Importantly, txtsignal is the only text messaging service in the United States that guarantees no account data, contact patterns, or communication records are shared with third parties.
Results
Court administrators experience significant time savings and reduced first-day absenteeism. One clerk noted: “txtsignal has changed the game for us; over 80% of our jurors sign up for text.”
Another emphasized: “Jurors love it…I know the jurors will receive the message.”